13 ph Terms and Conditions – What You Need to Know Before You Play

Full Terms and Conditions for Using the 13 ph Platform

1. Acceptance of Terms

By accessing or using the 13 ph platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and 13 ph. We reserve the right to update or modify these terms at any time, and continued use of the platform after any changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically. If you are using the platform on behalf of another person, you confirm that you have the authority to bind that person to these terms.

2. Eligibility and Account Registration

You must be at least 21 years of age to register and use the 13 ph platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. Only one account per person is permitted — duplicate accounts may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately via the contact details on our FAQ page.

3. Platform Use and Prohibited Conduct

The 13 ph platform is intended for personal entertainment purposes only. You agree not to use the platform for any unlawful purpose or in any way that could damage, disable, or impair the service. Prohibited conduct includes, but is not limited to: attempting to manipulate game outcomes, using automated software or bots, engaging in fraudulent payment activity, and sharing your account with third parties. We reserve the right to suspend or permanently close any account found to be in violation of these rules. Any winnings obtained through prohibited conduct may be forfeited, and we may report such activity to the relevant Philippine authorities where required by law.

4. Deposits, Withdrawals, and Payments

All transactions on the 13 ph platform are conducted in Philippine pesos (PHP). Accepted deposit methods include GCash, Maya, and local bank transfer, as detailed on the Deposit page. You must only use payment methods that are registered in your own name — third-party payments are not permitted. Withdrawal requests are processed subject to identity verification and compliance checks, which may take additional time. 13 ph reserves the right to request supporting documentation before processing any withdrawal. We are not responsible for delays caused by third-party payment providers or banking institutions.

5. Responsible Gaming

13 ph is committed to promoting responsible gaming among all Filipino players. We encourage you to setpersonal deposit limits and take regular breaks from gaming. If you feel that your gaming activity is becoming a problem, we strongly encourage you to visit our Responsible Gaming page for tools and resources available to you. 13 ph reserves the right to impose account restrictions or cooling-off periods where we have reasonable concern about a player's gaming behaviour. We do not permit players who have self-excluded to re-register under a new account. Responsible gaming is a shared commitment, and we take our role in supporting Filipino players seriously.

6. Intellectual Property

All content on the 13 ph platform — including but not limited to logos, graphics, text, game interfaces, and software — is the property of 13 ph or its licensed content providers and is protected under applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the platform without prior written permission. Unauthorised use of any 13 ph intellectual property may result in account termination and legal action. The 13 ph name and logo are brand identifiers and may not be used in any context that implies endorsement or affiliation without explicit consent. These restrictions apply to all users regardless of jurisdiction.

7. Limitation of Liability

13 ph provides its platform on an "as available" basis and does not guarantee uninterrupted or error-free access at all times. To the fullest extent permitted by Philippine law, 13 ph shall not be liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the platform. This includes, without limitation, loss of data, loss of winnings due to technical errors, or any disruption caused by third-party service providers. We will make reasonable efforts to resolve technical issues promptly, but we cannot guarantee specific resolution timeframes. Nothing in these terms limits liability for fraud or any other matter that cannot be excluded under applicable law.

8. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the 13 ph platform shall first be addressed through our internal resolution process — please reach out via the FAQ page to initiate a complaint. If a dispute cannot be resolved internally, it shall be referred to the appropriate regulatory or judicial authority in the Philippines. You agree to submit to the exclusive jurisdiction of the Philippine courts for the resolution of any unresolved disputes. We aim to resolve all player concerns fairly and efficiently.

9. Changes to These Terms

13 ph may revise these Terms and Conditions at any time to reflect changes in our services, applicable laws, or operational requirements. When material changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of the platform following any update constitutes your acceptance of the revised terms. We recommend bookmarking this page and checking it periodically. If you have questions about any specific clause, our FAQ page is the best place to start.